AI customer service agent for B2C Companies Giga ML is an applied AI lab focused on building end-to-end customer care agents, co-founded by Varun Vummadi and Esha Manideep. Varun left the Stanford PhD program in AI (2023) and Esha was ranked third at IIT KGP in 2023 to work on Giga ML. We raised $3.7 million in seed funding, led by Nexus, and are part of Y Combinator's S23 Batch. Garry Tan, CEO of YC, personally invested in us.